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Tell me about it
Market researchers make sure the right questions are asked of the
right people, to ensure that research undertaken is effective. Market
research is used by government, businesses and organisations to
find out the preferences of the people they are dealing with.
Researchers might work in:
· Consumer research - covering goods and services sold to
the public.
· Industry research - covering such things as raw materials
and scientific equipment sold by one business to another.
· Social and political research - covering issues where public
opinion helps the government to plan policies. This includes opinion
polls.
Market researchers prepare proposals, including the target market
for questioning, the research methods to be used and the projected
cost. They might use quantitative research - questioning and obtaining
opinions from large numbers of people in person, by telephone, post
or electronic data collection, or qualitative research - involving
more in-depth interviews with a small sample of people.
Entry level
While there are no particular educational requirements laid down
for entry into market research, most researchers hold a degree or
higher national diploma (HND). Useful subjects include business
studies, marketing, geography, economics and psychology. A science
or engineering degree may be more appropriate if you wish to specialise
in industrial market research, or languages for work with international
organisations.
It is helpful to have some experience of market research work,
possibly from student work experience as a market research interviewer.
Experience in advertising, sales and marketing, statistics or economics,
can also provide a useful background.
Making the grade
Most training is on the job and through short training courses organised
by professional associations, such as the British Market Research
Association (BMRA) and Market Research Society (MRS).
The BMRA has a membership scheme for professional market research
companies, organising one-day training courses on subjects including
questionnaire design, building lasting client/agency relationships
and managing staff.
The MRS is the awarding body for market, social and opinion research
qualifications, including introductory and advanced certificates
and the Diploma of the Market Research Society. Its three-year Professional
Development Scheme, a working partnership with employers, enables
you to progress through MRS qualifications at the same time as your
organisation's own training programme. Completion of the scheme
means that you are eligible for full membership of the MRS.
Personal qualities
To succeed as a market researcher, you should have excellent communication
skills, both spoken and written, as you would be in contact with
a wide variety of people.
For quantitative research in particular, you must be able to work
with data, statistics and computers, whereas specialist knowledge
of an industry/type of work would be required for industry research.
Looking ahead
In an increasingly competitive business world, the work of the market
researcher is becoming extremely important, and agencies concerned
with consumer research have grown in number over the past few years.
Another growth area has been social research, with increased use
of researchers by local and national government.
There is fierce competition to enter the profession but the rewards
can be high, with good promotion prospects if you can demonstrate
the right levels of drive and determination. Later on, you could
set up your own agency or head a large department for a major employer.
Most posts are in London.
Alternative suggestions
Other possibilities might include: advertising
executive, economist, marketing
executive, public relations officer,
retail manager or statistician.
Take-home pay
New market researchers usually earn between £17,000 and £22,000
a year.
Experienced executives can earn around £28,000 to £30,000,
while senior market research executives may earn £50,000 or
more.
Effects
Market researchers usually work a 35-hour week during normal office
hours. On some jobs, weekend and evening work may be necessary to
meet deadlines.
Most work is office based.
Sources of information
Association for Qualitative Research: www.aqr.org.uk
British Market Research Association: www.bmra.org.uk
Market Research Society: www.mrs.org.uk
and www.rbg.org.uk
The Social Research Association: www.the-sra.org.uk
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